The Payouts page is your central hub for tracking funds processed through the platform and sent to your bank account. It provides an organized view of payout summaries, details of each payout, and a breakdown of associated transactions and fees. This guide will explain how to navigate the page, interpret the data, view payout details, and download reports.
1. Payouts Page Overview
The Payouts page summarizes all payments sent to your account. This section helps you monitor financial activity efficiently.
Key Metrics at a Glance
At the top of the page, you’ll see three essential metrics:
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Total Paid Out: The total amount sent to your bank account within the selected date range. This value is calculated as the sum of all net payouts.
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Total Payouts: The total number of payout transactions completed during the selected date range.
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Pending Approval to Payout: Any funds currently awaiting internal approval before they can be processed for payment.
Filters and Customization
To tailor the information displayed:
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All Status: Filter payouts based on their approval status (e.g., Approved, Pending, or Failed).
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Date Range: Select from predefined ranges (e.g., Last Month) or set a custom date range.
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Merchant or Account: If applicable, filter payouts by merchant or account to see data relevant to specific entities.
Payout Table Breakdown
The table below the metrics provides detailed insights into each payout. Here are the columns and what they represent:
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Created At: The date and time the payout was initiated.
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Merchant: The business or entity associated with the payout (e.g., Central Dental).
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Gross: The total value of transactions included in the payout before fees are deducted.
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Fees: The total fees associated with the payout, including platform, processing, and other applicable charges.
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Net Payout: The amount sent to your bank account after deducting fees.
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Expected Arrival: The estimated date for the payout to be deposited into your account.
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Status: Indicates whether the payout has been Approved, Pending, or Failed.
2. Viewing Payout Details
Each payout entry in the table is clickable, providing a deep dive into the payout's composition. The Payout Detail window includes the following:
Transaction Breakdown
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Transaction Date & Time: The timestamp for when each transaction was processed.
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Transaction Type: Whether it was a debit, credit, or other transaction types.
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Account Identifier: Details about the account or instrument associated with the transaction (e.g., Last 4 digits of the bank account).
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Amount: The gross value of the transaction.
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Fees: Specific fees applied to this transaction.
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Net Contribution: The amount from this transaction that contributes to the overall payout.
Fees Breakdown
The fees associated with each transaction are displayed transparently. This allows you to understand how fees impact the net amount you receive.
Expected Arrival
The estimated date by which the payout will reach your bank account is listed. If there is any delay or deviation from this timeline, you can contact your account manager for clarification.
Example:
A payout of $229.78 might include:
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Transaction Amount: $236.95
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Fee Deducted: $7.17
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Net Contribution to Payout: $229.78
This detail ensures you can track each transaction's impact on the payout total.
3. Downloading Reports
You can export data for your records or further analysis using the download functionality:
Payout Report
The general payout report summarizes all payouts within a selected time frame. To download:
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Navigate to the top right corner of the Payouts page.
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Click the Download Report button.
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Select your preferred file format (e.g., CSV, PDF).
This report is ideal for accounting and financial audits.
Payout Detail Report
For granular insights into a specific payout, download its details:
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Open the Payout Detail window by clicking on a specific payout.
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Click the Download button within the window.
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Save the report in your desired format.
This report includes a breakdown of transactions, fees, and the net payout amount.
4. Tips for Managing Payouts
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Reconciliation: Use the detailed payout reports to reconcile transactions with your internal accounting systems.
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Fee Monitoring: Review the fees associated with each transaction to understand cost implications and optimize payment methods where possible.
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Timing: Keep track of the Expected Arrival dates to ensure payouts align with your cash flow requirements.
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Addressing Issues: If any discrepancies arise, such as delayed payments or mismatched amounts, contact your account manager or support team immediately.
5. Frequently Asked Questions
Why is my payout delayed?
Delays may occur due to bank processing times, holidays, or if additional approval is required. Check the Status and Expected Arrival dates for more information.
Can I see which transactions are included in a payout?
Yes! Click on any payout in the table to open the Payout Detail window. This will show the transactions and fees associated with that specific payout.
Can I download reports for custom date ranges?
Absolutely! Use the date filter at the top of the Payouts page to select your desired range and then download the report.
By using the Payouts page effectively, you can track your funds with confidence, identify trends, and ensure your financial data is accurate. If you have additional questions, please don’t hesitate to contact support.